One of the best car sales I have ever been a part of. No hassle, no games. Good communication on everyone's part. I would recommend this dealership and salesperson Scott Troy made this a truly good experience all the way around. Thank you for putting trust and a positive experience back into car trading.
I was loading up my 2014 Silverado to leave Ohio for a Golf trip to Santee SC and was almost done, when I tried to open the tailgate the latch jammed . It was on a Friday at about 6:00 pm called my local dealer but all the techs had left. So I called the service department at Randy Marion and told them what had happened and that I would be in Statesville around 8:00 ... in the Morning . I arrived at the dealership just before 8:00 they got me right in and fixed my latch which was not easy as I have a hard Tri Fold cover that the tailgate has to be open to unlatch. They had my latch repaired and had me on my way in about 35 min. They were going to replace the latch as my Truck is a Certified preowned but did not have one in stock. Can't thank them enough for great and fast service.
"OUTSTANDING" service after vehicle purchase. We can't say enough good things about the Randy Marion dealership, we are always treated like family on each and every trip there. GREAT job guys, and keep up the excellent work! Von and Betty, have a Blessed day! A Special thanks to Gary Styers and Chris Sheehan
Don't understand the disposal fee of 26 dollars for a fifyy dollar part. Seems a little high don't you think for just tossing a key switch into a scrap barrel.
I recently purchased a used vehicle from Randy Marion Chevrolet in Statesville, NC, and had the good fortune to work with Allison Parsons. My transaction was a little unusual in that I live in Maine, so I could not see the vehicle. Right from the start, Allison worked hard to answer my questions, and keep me informed. She gave me accurate information and patiently ... answered my questions without trying to give me a big sales pitch. She stayed with me through the entire process to see that everything went smoothly from beginning to end.